Business Continuity Policy

FlavourTech, as a modern and forward-looking business, recognises the need to ensure that its business operates smoothly and without interruption for the benefit of its customers, shareholders and other stakeholders. In order to provide such a level of continuous operation, FlavourTech has implemented a Business Continuity Management System (BCMS) in line with the international standard, ISO 22301:2012.

It is the policy of FlavourTech to;

  • Maintain a strategy for reacting to, and recovering from, adverse situations which is in line with a low level of acceptable risk.
  • Ensure that, whenever practical, action is taken to prevent the occurrence or recurrence of an adverse situation through adopting appropriate risk controls.
  • Maintain a programme of activity which ensures that our organization has the ability to react appropriately to, and recover from, adverse situations in line with predefined business continuity objectives.
  • Maintain appropriate response plans underpinned by a clear escalation process.
  • Rehearse response and recovery plans at least annually.
  • Maintain a level of resilience to operational failure in line with the risks faced.
  • Ensure that all employees involved in business continuity management are competent on the basis of appropriate education, training, skills and experience.
  • Review relevant metrics on an annual basis to assess whether it is appropriate to change them, based on collected historical data and feedback from relevant sources.
  • Review ideas for continual improvement at regular management meetings in order to prioritise them and assess timescales and benefits.
  • Remain aligned with good industry practice in business continuity management and continually improve the effectiveness of the Business Continuity Management System across all areas within scope.

This policy will be communicated internally and externally, ensuring that customers, business associates, stakeholders and Employees/Staff are made aware of FlavourTech’s commitment to business continuity.

Anti-Bribery Policy

FlavourTech is committed to the establishment, implementation, maintenance and continual improvement of its Anti-Bribery Management System (ABMS), compliant to international standards ISO 37001:2016.

We are committed to high standards of ethical behaviour and requires all Top Management, employees, business associates and other stakeholders, with whom they conduct business with, to comply with this policy without exception.

Following are the policies of FlavourTech;

  • We will not take part in bribery, corruption or any other illegal act or will otherwise lead to dismissal or termination of the business relationship.
  • We only permit the receiving and giving of gifts and hospitality where it is reasonable and proportionate to a business relationship. It will not be undertaken at all if there is any risk that it may be seen to influence decision making.
  • We will not accept business where corrupt practices are involved and will not continue with a customer or other stakeholder relationships if any instances arise.
  • Where legal and other commercial relationships may be different in certain countries to those expected by this policy, the General Manager will decide on the due diligence arrangements that would need to take place before any business relationship is entered. However, without exception, we do not engage in the offering or accepting of bribes or other inducements.
  • Conflicts of interest are not acceptable. It is a condition of employment that the top management and employee do not conduct private business, political or charitable activities within the organization without prior written consent of General Manager.
  • We do not make any political or charitable donations without the prior written agreement of the General Manager.
  • Managers, staff, and contractors have confidential reporting channels to raise concerns (also known as whistleblowing). However, all line management are briefed as to how to deal with any concerns reported to them and it is a serious disciplinary matter not to report and investigate any such concerns.
  • The management are committed to, and support, the implementation of the ABMS in line with this policy and established objectives in order to adequately mitigate our bribery risk.
  • The management is responsible for answering any questions and clarifying any bribery issues to employees.

The ABMS has been implemented to prevent FlavourTech from becoming involved with any corrupt practices and to deal and report where any such activities may need further investigation and action. Regular reporting to the General Manager on all ABMS matters and this policy and the processes that support it will be reviewed at least annually.

This policy will be communicated internally and externally, ensuring that customers, business associates, stakeholders and Employees/Staff are made aware of FlavourTech’s commitment to anti-bribery.